Cloud Solution Architecture IC4

As a  Cloud & AI Infrastructure Cloud Solution Architect (CSA)  in  iCSU , you will partner with Microsoft’s largest and most strategic customers to design, migrate, modernize, and operate secure, resilient, and AI ‑ ready Azure infrastructure platforms. You will lead customer ‑ funded technical engagements, remove adoption blockers, and drive production outcomes across migration, modernization, security, resiliency, and AI readiness scenarios.   Working within Microsoft's global delivery organization, you will lead customer-funded technical engagements and collaborate with worldwide delivery teams to execute architecture, migration, modernization, and AI adoption projects at scale. You will be responsible for driving successful technical outcomes, accelerating Azure consumption, removing adoption blockers, and enabling customers to realize measurable business value from their Microsoft investments.     Why Join This Team   You will join a high ‑ impact  iCSU Cloud & AI Infrastructure team  working on complex, global customer environments where your work directly influences customer success, AI transformation, and Microsoft Cloud growth. This role offers strong technical depth, leadership exposure, and opportunities to shape repeatable solutions at scale.     This opportunity will allow you to:   Deepen your expertise across  Azure Infrastructure, Application Innovation and AI workloads.   Develop delivery leadership skills by orchestrating global virtual teams and driving complex technical programs.   Strengthen your business acumen by linking technical outcomes to customer success, Azure consumption growth, and long-term business value.   We support a flexible hybrid work model aligned to customer, collaboration, and business needs.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Key Responsibilities   Lead  architecture, migration, modernization, optimization, and AI adoption engagements  for strategic enterprise customers across infrastructure, application, and AI solution areas.   Enable  AI ‑ ready infrastructure  by ensuring customer environments meet  security, resiliency, data, and performance requirements for AI workloads  at scale.   Design secure, scalable, resilient, and production-ready solutions using  Azure Infrastructure, Azure AI Foundry, OpenAI Services, AKS, App Services , Data Platforms,  GitHub , and  cloud-native architectures .   Own technical delivery outcomes  and committed milestones for customer-funded engagements, ensuring successful project execution and customer satisfaction.   Partner with Customer Success Account Managers (CSAMs), Factory teams, Specialists, Engineering, and Partners to  deliver One Microsoft outcomes  following MCEM principles.   Accelerate Azure consumption   by identifying next-best workloads , expansion opportunities, and technical recommendations that drive customer business outcomes.   Enable customers to build AI-ready environments  by addressing infrastructure, security, governance, networking, application modernization, and data platform requirements.   Support Factory execution  through delivery oversight, risk management, escalation support, and technical governance, leading to customer satisfaction   Contribute reusable intellectual property (IP),  automation assets, architectures, and best practices that improve delivery efficiency and scalability across the organization.   Act as the  Voice of the Customer  by sharing customer insights, product feedback, and adoption blockers with engineering teams.   Deliver  customer workshops, architecture