Senior Quality and Process Specialist

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. ​ We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Purpose The Senior Quality and Process Specialist will drive the strategic execution of quality assurance, compliance, and continuous improvement across the product lifecycle. You will lead cross-functional initiatives bridging production, R&D, engineering, and customer service. Utilizing data-driven insights from advanced Power BI dashboards, you will safeguard product integrity, ensure regulatory compliance, and foster a culture of operational excellence.

1. Production Support & Non-Conformance Management Failure Resolution: Facilitate internal product and material non-conformance investigations using the Power BI "Product Failures" dashboard. Field Failure Analysis: Drive resolution for external customer product failures linked to production via the "Customer Field Failure Analysis of Product" dashboard. Process & Improvement: Provide robust process management and continuous improvement support across manufacturing lines. Success Metrics: Own and report on specific production Key Performance Indicators (KPIs) and broader business scorecard metrics. Supplier Scorecards: Develop supplier Scorecards and facilitate regular reviews of these driving supplier CAPA’s through a standardized 8D Process. 2. Quality Control (QC) & Quality Assurance (QA) Support Corrective Actions: Facilitate rapid containment, permanent fixes, and robust Corrective Action Plans (CAPA) for product and material non-conformances. Systemic Oversight: Provide overall process management support to maintain high-standard QA/QC frameworks. CI Leadership: Lead overall continuous improvement initiatives to reduce waste, variability, and defect rates. Success Metrics: Evaluate system health through rigorous KPI tracking and alignment with the business scorecard. 3. Customer Service Quality Support Service Escalations: Facilitate resolution of external product failures relating to service and support via the field failure dashboard. Service Processes: Support customer service teams with process management to improve customer experience and post-sale reliability. Feedback Loops: Drive continuous improvement by translating customer service data into actionable engineering and production upgrades. Success Metrics: Monitor and optimize customer-centric KPIs and service-related business scorecard components. 4. Project, R&D, and Engineering Support Regulatory Compliance: Guide and support various product certification and compliance frameworks, including DO-160, CE, RoHS, and REACH. R&D Failure Analysis: Facilitate internal material and product non-conformance resolution for engineering prototypes and new products via the Power BI dashboard. NPI Field Readiness: Monitor early customer field failures related to R&D/Engineering to optimize the New Product Introduction (NPI) process. Process & Growth: Provide process management and continuous improvement support to the engineering organization. Success Metrics: Track R&D quality metrics, engineering project KPIs, and developmental business scorecards. Global Trade Compliance Regulatory Compliance : Work closely with Global Trade Compliance experts  to understand requirements and incorporate relevant controls into quality processes to ensure conformance. Shipping of parts and systems : Ensure that any parts or systems shipped out of facility meet all needed GTC requirements, e.g., Jurisdiction and Classification