Accounts Receivable Specialist

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 1 week of training, and the rest will be on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Review open AR and analyze unpaid claim balances Research and resolve government payer claim denials Perform follow-up activities with timeliness, efficiency, and accuracy Ensure thorough documentation of all accounts worked on a daily basis Identify issues/trends and escalate to Supervisor/Manager for assistance Adhere to regulatory/payer guidelines and internal policies and procedures Maintain good attendance by adhering to defined schedule Consistently meet or exceed team standards for average daily productivity and maintain a high level of quality You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of major medical insurance collections and other governmental plans 1+ years of Medicare and Medicare Advantage experience Advanced understanding of healthcare revenue cycle, especially hospitals and multi-specialty clinics Working knowledge of EOB/EOP and RA language and codes Understanding of HIPAA guidelines Ability to navigate patient accounting systems, billing systems, and payer portals Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm CST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Familiarity with Illinois and or Missouri state payer guidelines is ideal Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: Strong verbal and written communications skills Proven aptitude for organizing and prioritizing work tasks Demonstrated track record of maintaining productivity and quality standards *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based