SENIOR PROGRAM MANAGER, DIGITAL & SELF-SERVICE DELIVERY

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. Our locations in Chicago or Waukegan, IL are seeking a Senior Program Manager Reporting to the DTS Digital Delivery Director responsible for Self Service Delivery. This role is a full spectrum IT program delivery leadership role focused on the development of current and next generation Digital and self-service solutions by establishing and maturing the delivery service organization that provides services to the Diabetes Care business unit within Abbott. This role is accountable for contributing to and executing a clear vision by adapting and building an agile minded culture to meet our Digital and Self- Service product strategy. The incumbent is to provide overall delivery leadership for a portfolio of critical, large scale digital, Self Service and customer experience implementation programs by the DTS organization. Your ability to build a culture of accountability, incremental value delivery in line with commitments, continuous improvement working with a high performing globally dispersed team consisting of internal and external individuals is critical to the success of this role.  Your curiosity, technical background, experience managing parallel delivery programs and drive to succeed will be key success criteria. As a member of the global Digital and Self-Service team, reporting to the Digital Delivery Director, you will form a global leadership team that leverages the skills within our global team, builds a culture respecting and valuing the different inputs from our team and strives to find commonality that helps our team find our next level of capability to deliver. WHAT YOU’LL DO  Initiate and Plan IT Projects Understanding Abbott’s strategic vision and market needs for delivering best in class digital and self-service products that help Abbott fulfill the promise of human potential Work with Strategic Business and Executive IT Management to establish project goals and business cases.  Interface with executive management on significant matters often requiring the coordination of activity across organization units Partner with IT BRMs (Business Relationship Managers) to understand ongoing project demand and balance against capacity.  Develop prioritization framework to optimize project delivery