Connected Solutions Administrator with French

Connected Solutions Administrator with French Michelin is hiring! - - - - - - - - - - - - What We’re Looking For: Bachelor’s degree; Fluency in French (B2+) and a good level of English; At least 1 year of experience in invoicing, billing, or a related area; Strong problem-solving skills; Comfortable working with data and internal systems; A collaborative, team-oriented mindset with a proactive approach to work.

Management of Contracts, Prices, and Commercial Conditions Correct and timely setting of manual prices and commercial conditions based on contracts and KAM instructions; Verification of contracts, price accuracy, and commercial conditions; Performing internal control processes applicable to prices and commercial conditions based on contracts and KAM instructions; Keeping archives up to date for the contracts entrusted; Proposing solutions to improve processes; Invoicing Collecting the necessary information in the Michelin Solutions IT system; Ensuring the billing process for customers, including compliance with their tax and accounting requirements; Collecting and analyzing the necessary data for the preparation of invoices for all revenue streams; Calculating and validating invoices within the expected deadlines (billing calendar); Managing vehicle inflows, exits, and transfers to ensure the correct updating of customer fleets; Resolution of Anomalies Analyzing anomalies; Resolving anomalies and unlocking bordereaux; Proposing measures to improve practices; Issuing Corrective Documents Analyzing errors generated by incorrect prices or commercial conditions, as well as commercial gestures offered to customers or requested by them; Proposing measures to correct these documents; Cancelling incorrect documents and issuing new ones; Compensating an amount by issuing a credit/debit memo when reversal is not the customer's preferred solution; Monitoring the reasons that generated the corrections in the related files and explaining them upon request; Dealing with Value Complaints Received from Customers and Service Providers Analyzing complaints received; Proposing measures to improve practices; Resolving complaints; Providing accurate and complete responses; Compliance with Financial Transaction Rules Ensuring traceability of financial transactions; Archiving all supporting materials in accordance with the regulations in force in the respective countries; Actively participating in audit processes related to prices, anomalies, product and service corrections, and complaints, as well as in self-assessments of internal control implementation and collaboration with auditors and representatives of the quality assurance process; Implementing action plans for internal control points identified as non-compliant; In Michelin we offer: Hybrid way of working; A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc. Private medical subscription; Life insurance; Lunch vouchers and discounts; Deduction of vacation costs. How we recruit: Once you submit your application, one of our recruiters reviews it. If your profile fits our role: We have a phone call to get to know each other; We hold assessments to see your language skills and competencies; We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager. Pass all stages with flying colors, and we’ll send you our offer. LET’S INSPIRE MOTION FOR LIFE Where do success and ideas come from? We strongly believe they come from collective intelligence. Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries. What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to