Senior Infrastructure Engineer (Network)

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

As a dedicated Senior Infrastructure Engineer (Network) , this role encompasses the comprehensive design, deployment, and support of large-scale enterprise networking infrastructure, including WAN, LAN, data center, and cloud environments. Key responsibilities involve driving network transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation. This includes performing network assessments, capacity planning, performance optimization, and remediation, as well as evaluating emerging technologies to enhance scalability, security, and reliability. Specifically, within Wide Area Networks (WAN), enterprise routing environments, the role involves architecting and deploying solutions using BGP, OSPF, IS-IS, MPLS, EVPN/VXLAN, SD-WAN, and SASE, as well as designing cloud connectivity for Azure and AWS. Network automation and operations are critical, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. Furthermore, the role emphasizes modern network security by designing and deploying Zero Trust, SASE, and segmentation architectures as well as implementing security best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX location. Relocation assistance is not available for this position.

Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 3 years' experience in an Operations role supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, and Network Engineering. 4 years of experience in creating, modifying, and maintaining network infrastructure and