Executive Director, Risk Management - Life Insurance

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

Reporting directly to the VP and Chief Risk Officer of USAA Life Insurance Company (LifeCo), the Executive Director, Risk Management will lead several of the organization's most strategic risk functions, serving as a key member of the LifeCo Risk Leadership Team and helping define a modern, business-aligned risk management framework that supports innovation while ensuring the safety and soundness of the Life Insurance business.   The Executive Director will provide leadership across Risk Programs, Operational Risk Management, and Model Risk Management, while also overseeing an emerging and highly visible Data & AI Risk function. As LifeCo expands its use of advanced analytics, artificial intelligence, and enterprise data capabilities, this leader will play a critical role in establishing practical, appropriately calibrated governance for AI models, data quality, and emerging technology risks. Working closely with first-line business leaders, the Executive Director will help determine where controls should be strengthened, where processes can be simplified, and how risk oversight can enable responsible innovation without impeding business objectives. A central mandate of the position will be simplifying and tailoring the LifeCo risk framework. The Executive Director will help modernize and streamline risk programs, operational risk processes, and model risk governance to create a more efficient, scalable, and sustainable operating model. This individual will possess the judgment to distinguish between minimum viable controls and best-in-class practices, ensuring that governance remains rigorous while appropriately sized for the organization's risk profile, strategic objectives, and pace of innovation. This is a unique opportunity to help shape the future of risk management for USAA's Life Insurance Company during a period of significant growth, transformation, and modernization.    This role is ideally suited for a seasoned life insurance risk executive who combines deep Life Insurance expertise with experience across operational risk, model risk management, enterprise risk management, data governance, and regulatory oversight. The Executive Director will serve as a trusted advisor to senior leadership, influence enterprise-wide priorities, and help establish USAA's long-term approach to AI governance, data quality oversight, and risk management modernization within the Life Insurance business. In doing so, this leader will have the opportunity to build and mature critical capabilities, develop high-performing teams, and leave a lasting impact on the future direction of risk management across LifeCo. Location USAA offers a flexible work environment that requires an individual to be   in the office 4 days per week.   This position can be based in one of the following locations: Plano, TX (strong preference); San Antonio, TX; Charlotte, NC. Relocation assistance   is   available for this position.

Engage in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the business and accomplishment of objectives. Establish a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensure the risk aligns within appetites