Senior Greenkeeper - Hanbury Manor Marriott Hotel & Country Club

JOB SUMMARY To assist the Golf & Estate Manager and Estate team in providing an effective service in all aspects of golf course and estate management for the benefit of the membership and hotel customers. SCOPE / BUSINESS CONTEXT • A Full-Time position based at the Hanbury Manor Marriott Hotel & Country Club. CANDIDATE PROFILE Experience : • Previous experience working within a golf course or similar environment preferred Skills and Knowledge ▪ Strong Communication skills (Verbal, listening, writing) ▪ Initiative and innovative ▪ Pro-active and reliable ▪ Able to work alone and within a team ▪ NVQ L3 or above in turfgrass management ▪ Pa1,2,6 spraying certificates Education or Certification • Good level of English essential • UK Driver’s License SPECIFIC DUTIES The following are specific responsibilities and contributions critical to the successful performance of the position:

Safety and Security ▪ Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). ▪ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. ▪ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. ▪ Ensure safe working practices are carried out with regards to Covid-19 protocol i.e increased hygiene & sanitation practices and to effectively record all protocol ▪ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. ▪ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. ▪ Complete appropriate safety training and certifications to perform work tasks. ▪ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. ▪ Maintain awareness of undesirable persons on property premises.

Policies and Procedures ▪ Follow company and department policies and procedures. ▪ Maintain confidentiality of proprietary materials and information. ▪ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. ▪ Protect the privacy and security of guests and coworkers. ▪ Perform other reasonable job duties as requested by Supervisors.

Guest Relations ▪ Address guests' service needs in a professional, positive, and timely manner.

Communication ▪ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. ▪ Provide assistance to coworkers, ensuring they understand their tasks. ▪ Speak to guests and co-workers using clear, appropriate and professional language. ▪ Talk with and listen to other employees to effectively exchange information. ▪ Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). ▪ Communicating information to staff, management and golfers. ▪ Briefing Teams ▪ Allocating work and supervising the greenkeeping staff

Assists Management ▪ Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. ▪ Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards). ▪ Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. ▪ Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans). ▪ Encourage and motivate employees to perform