Business Credit Card Execution Coordinator

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Lead Business Execution Consultant to support the Business Credit Card Product organization within the Customer Experience, Advocacy & Insights team. This role will focus on translating customer, banker, and frontline feedback into actionable business needs, delivery priorities, process improvements, and measurable execution outcomes. In this role, you will: Translate customer experience insights, complaints, surveys, banker feedback, and Voice of Customer inputs into clear business requirements, delivery stories, and prioritization recommendations. Partner with product owners, technology, agile delivery teams, and business stakeholders to manage intake, backlog health, quarterly planning, dependencies, and delivery execution. Use data, metrics, business impact, and cost-of-delay considerations to support trade-off decisions and advocate for the highest-priority customer and business needs. Track delivery progress, risks, blockers, change management documentation, and release readiness to ensure work remains aligned, traceable, and actionable. Prepare stakeholder-ready updates, presentations, and recommendations for senior leaders, steering committees, and cross-functional partners. Influence across product, technology, operations, and business teams to drive execution, improve customer experiences, and deliver sustainable business outcomes.

7+ years of Business Execution, Implementation, Strategic Planning, or equivalent experience demonstrated through work experience, training, military experience, or education.

Experience in agile product delivery, product ownership support, business delivery, or delivery coordination. Strong understanding of backlog management, quarterly planning, delivery documentation, change management traceability, and release readiness. Ability to translate complex customer, frontline, and business feedback into clear requirements, delivery stories, prioritization recommendations, and executive-ready updates. Experience using Jira or similar agile tools to manage backlog items, dependencies, product area mapping, delivery calendars, and cross-team coordination. Proven ability to influence cross-functional stakeholders, facilitate decision-making, and drive alignment across product, technology, operations, and business partners. Strong analytical, communication, relationship-building, and organizational skills in a fast-paced, highly matrixed environment. Experience with customer experience, Voice of Customer, complaints, survey feedback, banker submissions, or frontline feedback channels. Ability to maintain risk awareness, keep teams aligned to changing policies and standards, and ensure delivery documentation supports integrated release readiness. Job Expectations: Hybrid work schedule. This position is not eligible for Visa sponsorship. This position is not eligible for relocation assistance. Must be living in a commutable distance from locations posted. Work Locations: 2200 Concord Pike, Wilmington, DE 550 South Tryon