Assistant Engineering Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Assistant Engineering Manager  Work Dynamics What this job involves: •    Monitoring C-cure9000 application servers and application healthiness     Monitoring C-cure9000 application database backup     Confirming Import watcher service is up and running. If any issues, will take necessary action on the same     Monitoring all 6 regional servers online reader count     Monitoring Pan India facilities connected access control panels are up and communicating with all 6 regional servers. If any issues observed, communicating the same to respective facility BMS teams     Monitoring Pan India C-cure connected facilities access group nomenclature as per the Global Standards     Monitoring access control panel firmware version is as per the standards   •    Monitoring SAFE application healthiness.       Confirming SAFE tool application services are up and running. If any issues, will inform CIO and QS team to take necessary action on the same     Confirming SAFE tool messages are processing to PACs without any issues.     Raising issue tickets to QS supporting team.     In case of slowness in SAFE audit response / messages are not processing properly, as instructed by QS team, TYCO team, JCI team we will restart MIS Interface, Import watcher and XmlRpc services.   •    Additional Responsibilities assigned to Suhas       Performing reconciliation of SAFE System admin User group PAN India.     Performing reconciliation of Authorized admin group (addition/revocation of admin role for workplace lead, workplace manager, duty manager, duty engineer, Assistance chief engineer, Assistance transport manager, assistance workplace manager, Transport manager etc)     Performing reconciliation of Level-3 Area owners and Bay mappings with workplace team.     Performing reconciliation of C-cure9000 application User accounts PAN India.     Sharing Invalid transaction logs for Pan India facilities Server room with IT leads.     Assisting workplace team if any issues pertaining to C-cure9000 and SAFE application.     Assisting workplace team to create new facilities access groups in C-Cure system.     Creating employers/vendors, Location, Tower, Floor and Bay mapping in SAFE tool.     Providing Training to ISOC operators and PAN India workplace teams.     Providing Demo / Training to secured bay projects access area approvers about SAFE tool.     Assisting the workplace team with the installation of the Visitor Kiosk system and printer configuration.     Supporting in access control system migration.     Coordinating and direct Interaction with the vendors if any implementation/issues.     Scheduling calls and troubleshooting access control issues with the help of network and vendor team.     Sharing access logs to GAP leads as and when there is a requirement.     Highlighting to GAP and workplace teams, if any discrepancies found in SAFE tool procedure     Sharing transaction logs and audit artifacts with GAP leads, Workplace managers and projects for an audit purpose.     Confirming TPV Staff badge templates colour code is updated as per the requirement.     Sending/Tracking “I AM GAP” Certificates to the nominees for designated locations.     Highlighting issues in weekly touch