Senior Principal, Business Management

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

You are a strategic operator who helps build the management systems, reporting structure, and execution rhythm for the Payer and RWD/Insights business units. As Senior Principal, Business Management, you partner closely with the Business Management & Execution Lead and work across Finance, Product, Commercial, Engineering, and Customer Success to turn analysis into action. You are comfortable moving between executive-level reporting, structured problem solving, and hands-on initiative execution to support business performance and growth. Your work helps leaders make informed decisions and drives measurable outcomes for the business and the clients it serves.

Develop and maintain KPI frameworks, executive reporting, and operational dashboards across the Payer and RWD/Insights business units. Analyze financial, operational, and business performance data to identify trends, risks, and growth opportunities. Establish success metrics and monitor KPI performance to evaluate initiative impact and inform planning and investment decisions. Support forecasting, budgeting, and business performance management in partnership with Finance and business leaders. Apply AI and advanced analytics to improve reporting, forecasting, operational insight, and decision support. Identify opportunities to use AI, automation, and analytics to improve business processes, reporting efficiency, and operational coordination. Break down unstructured business problems into clear workstreams, actionable insights, and practical implementation plans. Partner with stakeholders across Product, Commercial, Engineering, and Customer Success to scope, prioritize, and implement operational improvements and strategic initiatives. Develop executive-ready analyses, business cases, and recommendations that synthesize quantitative data, customer insight, and market context. Support M&A integration planning and execution, including workstream tracking, synergy reporting, and operational alignment across acquired entities.

8+ years of relevant experience in healthcare, SaaS, corporate planning, analytics, or related fields required. Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in a relevant field required, or equivalent combination of education and experience required. Strong analytical skills and the ability to interpret financial, operational, and business performance data to support decisions. Demonstrated ability to distill complex issues into structured frameworks and concrete action plans. Experience building relationships and communicating effectively with stakeholders across levels and functions. Ability to work through ambiguity while maintaining a structured, methodical approach to problem solving and execution. Track record of building processes and methodically resolving roadblocks. Demonstrate growth potential and learning agility by quickly learning new business contexts, tools, and priorities, and applying that learning to improve performance as the organization evolves. Show leadership by influencing cross-functional partners, aligning stakeholders around shared goals, and working constructively through differing perspectives to drive outcomes. Adapt effectively to changing priorities, evolving business needs, and