Event Planning

Additional Information: This hotel is owned and operated by an independent franchisee, FAS Hospitality Company L.L.C. . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Promote awareness of brand image internally and externally.

Ensure that any outstanding requests or problems

from the previous day receive priority and are resolved.

Receive, record, and relay messages accurately, completely, and legibly.

Follow up with guests to ensure their requests or problems have been met to their satisfaction.

Attend daily lineups promptly.

Open door and greet guests as they arrive in the lobby, as assigned.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;

maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests

according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank

guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Read and visually verify information in a variety of formats.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

Safety and Security

▪ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

▪ Complete appropriate safety training and certifications to perform work tasks.

▪ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure

environment.

▪ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety

personnel.

▪ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies,

natural disasters).

▪ Maintain awareness of undesirable persons on property premises.

▪ Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer,

pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).

Policies and Procedures

▪ Follow company and department policies and procedures.

▪ Protect the privacy and security of guests and coworkers.

▪ Maintain confidentiality of proprietary materials and information.

▪ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

▪ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with

company policies and procedures.

▪ Perform other reasonable job duties as requested by Supervisors.

Guest Relations

▪ Actively listen and