Director of Ivy Cares

The Director of Ivy Cares will be responsible for the development and supervision of wrap around services. The director will be tasked with the design and assessment of daily operations and activities that promote persistence by addressing non-academic challenges that interfere with student success. The Director will provide leadership for a comprehensive basic-needs and student support operation, connecting students with campus and community resources while developing partnerships and initiatives that strengthen students’ ability to persist and complete their educational goals. Salary Range: $65,000 - $70,000 (based on education and experience) Major Responsibilities: Program Leadership & Student Success   Responsible for the development, coordination, management, and growth of the Ivy Cares Office and its programs and services.   Determine needs of student populations and align goals/operation of the Ivy Cares Office accordingly   Develop and implement programs, services, and initiatives that address basic needs and other non-academic barriers that may interfere with student success, persistence, and completion.   Coordinate programs on campus that increase student access to resources and raise awareness of student needs as well as the impact of poverty, food insecurity, housing instability, transportation, childcare, mental health, trauma, and other external factors on academics, student success, and persistence.   Develop strategies to increase awareness and utilization of Ivy Cares programs and resources among students and employees.   Facilitate student access to and use of campus and community resources.   Promote awareness of the connection between basic-needs security and student enrollment, retention, persistence, and completion.   Campus and Community Engagement    Develop and maintain collaborative relationships with on-campus departments, local schools, colleges and universities, nonprofit organizations, social service agencies, foundations, employers, and other community partners to expand resources and support available to students.   Serve as a primary representative of Ivy Cares in the community by attending community meetings, events, coalitions, and initiatives related to basic needs, student success, and community engagement.   Identify opportunities for collaborative programming, resource sharing, referrals, and other partnerships that strengthen the network of resources available to Ivy Tech students.   Collaborate with academic and student support areas, including advising, financial aid, counseling, career services, enrollment, faculty, and other campus partners, to strengthen identification, referral, and support of students experiencing basic-needs challenges.   Student Support & Case Management   Oversee case management and daily operations.   Meet with students to conduct intake, develop individual plans, and monitor progress.   Maintain and monitor case notes in electronic student record systems   Manage case load in a manner that promotes retention, persistence, and student success through proactive interactions and interventions   Establish and maintain appropriate referral processes and partnerships to ensure students receive coordinated support across campus and within the community.   Resource Development & Grant Support   Identify grants , sponsorship, and other external funding opportunities that support Ivy Cares programs and priorities.   Develop grant proposals, funding requests, progress reports, and other materials in collaboration with appropriate college partners.   Cultivate relationships with foundations, corporations, nonprofit organizations, and community partners to identify opportunities for financial and in-kind support.   Collaborate with the Ivy Tech Foundation and other institutional partners on external funding and resource development opportunities.   Operations, Budget & Assessment   Manage the Ivy Cares Office’s budget, allocate personnel