Lead (Driver) Trainer, Training Center

Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. Build a career that matters. At WM Canada, the work you do extends far beyond the office. Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies. Why join WM Canada? Make an impact Help shape solutions that support communities, customers and critical infrastructure across Canada. Career growth that doesn't stand still Build new skills, explore new opportunities and grow within a company that values internal development and advancement. A culture built around people Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers. National scale. Local impact. Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader. Rewards that grow with you Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing. Why people stay Opportunities for career advancement Meaningful, purpose-driven work Strong leadership and development programs Industry stability and long-term growth A culture rooted in safety, integrity and accountability Build your tomorrow at WM Canada. I.

The Lead Trainer is responsible for coaching, developing and supporting a team of trainers who deliver operations-focused programs for newly hired drivers, operations managers, technicians and fleet managers. This role ensures training effectiveness by providing guidance on facilitation skills and adult learning best practices. The Lead Trainer also fosters a culture of professional growth, ensures trainers are equipped with the necessary tools and resources to enhance learning outcomes and operational performance. The Lead Trainer may also serve in a delivery role or spend time supporting other operational needs of the WM Training Center (WMTC). During the first six months, this position will involve frequent travel to the U.S., with trips lasting up to two weeks at a time. II. Essential Duties and Responsibilities Supports the Training Manager with the management of the training team to ensure quality execution of training delivery Collaborates with WMTC leadership team to ensure consistent execution of delivery standards defined within the training center standard operating procedures Observes, coaches, and provides feedback using coaching techniques and models to encourage and motivate WMTC trainers towards continuous improvement Provides direction and feedback to team members on the verbal and/or written recommendations they communicate to the field related to performance observations and interventions Participates in the recruitment and selection process for prospective WM Trainers with WMTC leadership Oversees the onboarding process for new trainers, performs new hire training and conducts a readiness assessment Creates a safe and inclusive learning environment to ensure a positive learning experience for training teams and new hire trainees Assists the Training Manager with performance evaluations,