Associate Engineer- IP
Ericsson
- Location
- Noida,Uttar Pradesh,India
- Work model
- On-Site
- Level
- Entry
- Posted
- 2h ago
About this role
Join our Team About this opportunity: We have an exciting opportunity for an Associate IP Engineer to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engine's mandate. The position�s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes. What you will do: - Develop and maintain automated solutions with a keen eye for potential problem sources. - Drive continuous improvement in our recovery processes. - Provide expert insight and knowledge to our support team and automated operations unit. - Share your domain expertise with the analytics and automation team to bolster case development and analysis. - Initiate and manage the change introduction impact analysis process. - Coordinate with external suppliers/partners in case of incidents. - Support server and application interconnections, focusing on user access management. - Meet Service Resource Fulfillment activities end-to-end including planning, execution, testing, reporting and logging. - Validate and execute developed use cases, extending knowledge sharing to domain support. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Network Functions Virtualization. - Troubleshooting skills. - Network Performance. - E2E Customer Experience. - Problem management. - Telecom Domain. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - System Administration. All academic credentials must be from recognized and accredited institutions and are further subject to verification.