Senior Business Analyst, FinOps

We are looking for a detail-oriented professional to define, document, and optimize business processes and end-to-end transaction workflows. This role bridges business operations and technology by ensuring that process flows are clearly articulated, enabling teams to design and deliver effective solutions. Key Responsibilities • Business Process Definition: Analyze, document, and standardize business processes to ensure clarity, consistency, and alignment with organizational objectives. • Transaction Flow Mapping: Design and communicate end-to-end transaction workflows, capturing each step from initiation to completion, including decision points, handoffs, and exception handling. • Requirements Gathering: Collaborate with business stakeholders to elicit, validate, and document functional and operational requirements — including performance, scalability, and reliability standards — that drive process design. • Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes, transaction flows, and functional requirements — ensuring that proposed solutions accurately reflect business intent before development begins. • Process Optimization: Identify inefficiencies, redundancies, and gaps in existing workflows and recommend improvements to enhance operational effectiveness. • Stakeholder Communication: Serve as the liaison between business units and technology teams, translating business needs into structured process documentation that guides solution development. • Feasibility & Risk Review: Assess proposed process and system changes for operational risk, scalability, and compliance considerations, ensuring decisions are sound and future-ready. • Cross-functional Collaboration: Partner with product, operations, and technology teams throughout the project life/cycle to validate process designs and support successful implementation. • Documentation & Governance: Maintain up-to-date process documentation, workflow diagrams, and transaction models in accordance with organizational standards. Basic qualifications • 8+ years of Accounts Receivable or Account Payable experience • 4+ years of applying key financial performance indicators (KPIs) to analyses experience • 6+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience • Bachelor's degree in finance & accounts, engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience • Experience with advanced use of SQL for data mining and business intelligence • Experience designing and delivering end-to-end solutions from scoping requirements through implementation • Ability to analyze quantitatively, problem-solve, and scope business requirements Preferred qualifications • 3+ years of tax or a related analytical field experience • MBA, or CPA • Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards); Knowledge of Tableau • Experience as a solution architect, migration specialist, or similar solutioning role • Ability to develop new ideas and creative solutions for complex technical challenges • Experience with software development methodologies and programming languages such as Java • Experience with AI/ML technologies, including large language models, natural language processing, or intelligent automation tools to enhance business processes • Familiarity with AI-driven process mining and optimization platforms (e.g., Celonis, UiPath AI Center) and the ability to leverage AI for workflow analysis and decision support Key job responsibilities Key