Japanese Language Expert

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Bilingual Skills:  Excellent Japanese translation and interpretation skills. Certification:  Japanese Language Proficiency Test (JLPT) level N1/N2/N3. IT Service Management:  Proven track record of delivering IT Service Management (ITIL) infrastructure projects. Incident Handling:  Proficient in handling incidents, problems, and changes. Technical Aptitude:  Strong understanding of IT environments. Communication:  Effective communication with stakeholders in Japan and India. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers. Ensure delivered solutions are realized in committed time frame and meet client expectation Establish a quality management system: tracking of project milestones, quality and KPIs Manage project risks, issues, and dependencies, implementing effective mitigation strategies. You will interact with the Account team and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture. Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry.  You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers. In addition to Japanese language expertise, your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise:   Bilingual Skills:  Excellent Japanese translation and interpretation skills.

Minimum 5-7 years of experience in IT infrastructure management projects. Certification:  Japanese Language Proficiency Test (JLPT) level N1/N2/N3. IT Service Management:  Proven track record of delivering IT Service Management (ITIL) infrastructure projects. Incident Handling:  Proficient in handling incidents, problems, and changes. Technical Aptitude:  Strong understanding of IT environments. Communication:  Effective communication with stakeholders in Japan and India.   Preferred Professional Experience:   Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical