GMx-CMO - Commercial Management-Senior

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Commercial Management Office – Commercial Management, Global Managed Services   Managed Services is a critical component of the EY growth strategy with plans to grow to $9+ billion over the next few years. To achieve our growth aspirations, we are enhancing our existing operating model for Managed Services pursuits and engagements.   We are looking for a Commercial Management Office – Senior, to join our Managed Services team. As a CMO team member, you will play an integral role in Supporting, implementing and producing best-in-class financial reporting, controls and Commercial processes on our largest, most complex Managed Services engagements. CMO team member working closely with the Engagement teams and Client, Contract Managers, Commercial Directors, QRM practitioners and Area Commercial Architects confirming that both parties are delivering to contractual terms and commitments, minimizing and monitoring risk and developing effective commercial relationships.     The opportunity As a CMO team member, you will ensure consistent management of contracts and proposals including an oversight of the contractual processes during Managed Services engagements. You will work closely with other significant global stakeholders and global delivery and enablement teams. You will work closely with other significant global stakeholders and global delivery and enablement teams.   Your key responsibilities   Commercial Management In this role, you will assist with the following day-to-day activities

Assist in implementing financial processes and controls on multiple large, complex Managed Services engagements. Identify, Manage, and propose mitigations strategies for commercial, performance and contract risks to drive better margins and contractual health across a portfolio of Managed Services engagements. Develop commercial frameworks to define and implement appropriate governance programs, performance management, reporting, commercial dispute management and resolution. Support in financial forecasts, track actual performance against forecast and conduct root cause analysis to isolate the drivers of any variance to forecast.  Collaborate with contract delivery leaders to implement financial recovery plans, as needed. Participate in internal and client governance and negotiations as deemed fit along with the account teams. Develop playbooks that will support management of all commercial aspects of engagement / program Assist to Manage compliance with contract commitments and commercial Terms and Conditions, including out of scope billing Leverage deep knowledge of client contracts to optimize EY profitability and drive growth opportunities for EY and clients. Support the revenue allocation mechanisms for the EY Member firms, including intra-firm reporting on multi-country deals        Participate in appropriate deal governance forums. Enable account and delivery leadership to focus on delivery, quality, client relationships and people management

Skills and attributes for success

Deep expertise and acumen in contract financial management and commercial operations, within the Professional Services domain, preferably on Managed Services contracts. A high level of drive, ability to work independently and deal effectively with ambiguity and change, Business and commercial acumen Proven track record of successful change management initiatives. Fluency in alternative fee arrangements. Proactive collaboration across various client and internal stakeholders. Experience in supporting the negotiation of significant contract