Mgr-Quality Assurance Engineering

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

The Mgr-Quality Assurance Engineering leads a team of QA Engineers dedicated to ensuring the quality and performance of Lowe's Private Brands and select National Brands. This role provides strategic QA leadership across assigned product categories, overseeing workstreams for new item introductions and enforcing compliance with Lowe's QA testing programs through advanced technology frameworks and governance. The Mgr-Quality Assurance Engineering partners closely with Global QA, Global Merchandising, internal testing teams, third-party labs, and vendor partners to deliver on Lowe's QA program requirements. In addition to driving supplier quality oversight and continuous improvement initiatives, this role serves as a subject matter expert, coaching team members and shaping best practices in QA engineering processes and product standards. The Manager also ensures the effective and efficient use of internal testing resources and third-party labs, fostering cost optimization while maintaining the highest quality outcomes.

Provide QA leadership for strategic Global Merchandising product development projects, Product Line Reviews, and both private and national brand initiatives. Oversee product and quality engineering activities across assigned categories, supporting new product launches, existing product enhancements, and vendor relationships. Establish methods for assessing project scope through critical thinking and stakeholder input, recommending the most effective QA processes such as stage-gate reviews, APQP workbooks, and related documentation. Ensure clear communication, disciplined follow-through, and on-time completion of project plans. Hold the QA Engineering team accountable for deliverables through consistent oversight and progress reviews. Guide team members toward optimal solutions, modeling best practices that build alignment and support effective decision-making. Drive awareness and alignment around strategic initiatives and key decisions to ensure organizational buy-in and impact. Partner with QA Systems & Process and Lowe’s Tech to develop tools and systems that increase effectiveness and efficiency. Establish procedures to manage projects, testing programs, and supplier quality. Provide guidance for activities such as new item tracking, specification and protocol testing, claims validation, and data analysis to deliver actionable insights. Direct the prioritization of customer return reviews to maximize impact, and drive adoption of product change requests and corrective action planning with internal teams and vendors. Identify and champion forward-looking initiatives to streamline QA processes and ensure alignment with global QA teams. Oversee the creation of Lowe’s Private Brand performance specifications, including test planning, benchmarking, product testing, and implementation of performance standards. Implement governance and reporting mechanisms to ensure vendor compliance with Lowe’s QA testing requirements. Leverage systems, communication tools, and training resources to support vendor testing activities, with a focus on Domestic Private Brand items. Review failed test reports, align stakeholders on resolution, and drive revisions to performance specifications as needed. Develop expertise in Lowe’s Private Brand Packaging approval process to ensure QA Engineering provides appropriate support and escalation. Evaluate vendor data and third-party reports to validate packaging claims for Lowe’s Private Brands. Deliver expert recommendations to Packaging and Legal teams regarding claim validity, leveraging industry knowledge and testing expertise. Establish