Customer Complaint Management
Gurugram, IndiaMid
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- Location
- Gurugram, India
- Work model
- On-Site
- Level
- Mid
- Posted
About this role
Job Title
Customer Complaint Management
Posting Start Date
10/21/26
Job Location (Long)
Gurugram, India
Job Description
Own and resolve critical customer cases that have the potential to impact customer loyalty, brand reputation, and management escalation metrics. Act as the single point of contact for customers, dealerships, and internal stakeholders to ensure timely, fair, and customer-centric resolution of complex concerns.