Associate UX Designer

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Responsibilities: Support the design of platform, mobile, and connected product experiences that solve real customer problems and improve usability. Create wireframes, user flows, prototypes, and high-fidelity designs using tools such as Figma while adhering to established design systems and standards. Participate in user research activities including interviews, usability testing, surveys, and observation sessions to better understand customer needs and behaviors. Translate research findings, customer feedback, and product requirements into intuitive and accessible user experiences. Collaborate closely with product managers, engineers, researchers, and other designers throughout the product development lifecycle to deliver customer-centered solutions. Contribute to the continuous improvement of design systems, reusable components, interaction patterns, and UX best practices. Iterate designs based on user feedback, stakeholder input, data insights, and technical considerations. Help document design decisions, interaction specifications, and user experience guidelines to support development and consistent implementation. Assist in journey mapping, information architecture, and workflow design for complex digital solutions and operational environments.

Purpose: Design products that have real-world impact. Your work helps protect food, medicine, vaccines, and other temperature-sensitive goods moving through the global supply chain, creating meaningful outcomes that affect businesses and communities worldwide. Own experiences from research to delivery. You'll have opportunities to participate in customer research, concept development, prototyping, testing, and product launch activities. Work directly with customers and operational users. You'll learn firsthand how logistics operators, fleet managers, warehouse teams, life sciences professionals, and transportation partners make critical decisions in complex environments. Collaborate with global, cross-functional teams. Partner with product managers, engineers, data scientists, researchers, and business leaders to influence digital products used around the world.

Bachelor's degree in User Experience (UX) Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Product Design, Customer Experience (CX), or Information Architecture 2+ years of experience designing digital products, applications, websites, software platforms, or customer experiences through academic, internship, contract, or professional work.

Experience designing SaaS, enterprise software, connected device, IoT, transportation, logistics, supply chain, healthcare, or life sciences solutions. Exposure to customer research methods such as interviews, usability testing, surveys, or journey mapping. Familiarity with analytics, dashboards, operational workflows, or data-driven decision-support tools. Experience working within established design systems and contributing reusable components and interaction patterns. Interest in emerging technologies including AI-enabled products, predictive analytics, and connected digital ecosystems Demonstrated ability to create wireframes, user flows,