Account Manager Performance Films- South Europe

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. The Role

The Performance Films Account Manager is a key member of Eastman’s EMEA commercial team, responsible for developing and executing regional and territory strategies across assigned European markets. The role achieves territory sales revenue objectives through profitable growth, customer retention, and the development of distributor and channel-partner business across Paint Protection Films (PPF), Architectural Window Films, and Automotive Window Films. The core markets are Italy, Spain, and Portugal, with responsibility potentially extending to other European markets. This is a customer-facing, account-management role requiring approximately 60–80% travel. The position works independently within a matrix organization and collaborates closely with Customer Service, Technical Services, Marketing, Supply Chain, Finance, Product Management, and other internal functions to deliver customer value and remove barriers to growth. Where applicable, the role may include responsibility for up to two direct reports.   Responsibilities

Contribute actionable customer, distributor, market, competitive, and growth insights to the development and refinement of regional and territory strategies. Develop and execute territory and account plans for PPF, Architectural Window Films, and Automotive Window Films. Segment and prioritize distributors and customers based on strategic importance, growth potential, market opportunity, performance, and business alignment. Manage and develop the distributor network as the primary route to market, strengthening distributor capability, product knowledge, market coverage, demand generation, engagement, and execution of agreed business plans. Achieve the assigned territory sales revenue target through profitable growth, new-business development, cross-selling, up-selling, repeat sales, customer retention, and market expansion. Generate leads and manage the sales opportunity funnel through appropriate prioritization, resourcing, progression, documentation, and follow-up in accordance with Eastman’s Opportunity Management process. Conduct structured customer discovery, plan and execute customer interactions, and build trusted, multilevel relationships with distributors, channel partners, installers, dealers, and other customer stakeholders. Apply consultative and value-selling approaches to connect Eastman’s products, services, technical capabilities, and brands to customer needs and business outcomes. Negotiate commercial terms within approved guidelines and support sustainable, mutually beneficial customer relationships. Prepare accurate forecasts using customer, market, competitive, historical, and opportunity information. Maintain reliable Salesforce and other approved-system data, conduct territory analysis, and use a data-driven approach to improve territory performance and forecast accuracy. Monitor customer satisfaction, service performance, market trends, competitive activity, distributor effectiveness, risks, and barriers to