Administrative Coordinator

Grade: 054 FLSA Status: Non-exempt Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Job Summary: Under the supervision of the Office for Community Support, Non-Discrimination, Rights and Responsibilities (CSNDR) SHARE Associate Director and Senior Clinical Services Coordinator with a dotted line to the Associate Director for Administrative Operations, the Administrative Coordinator provides a wide range of administrative support to the Sexual Harassment/Assault Resources & Education (SHARE) Team to ensure smooth daily operations of the confidential clinical space. While ensuring a smooth day-to-day workflow for the SHARE offices, this position also triages a stream of ad hoc, often urgent and time sensitive, requests from multiple sources. As a critical, front-facing member of the SHARE Team, the Administrative Coordinator is expected to work in a well-organized and professional manner with discretion and sensitivity. Job-Specific Responsibilities: Staff the front desk to serve as first point of contact within the office; direct visitors to staff members with discretion, maintaining sensitivity to confidentiality; answer, screen, and refer incoming calls on the main phone lines to the accurate resource, as needed; monitor the main email accounts and relay correspondence, as directed. Support administrative functions including, but not limited to, the following: process invoices and reimbursements, maintain internal record systems, troubleshoot technical issues and coordinate with IT services, communicate with internal and external vendors, coordinate events, maintain supply inventories, arrange catering services, and facilitate printing requests. Provide general upkeep of office appearance, place work orders with maintenance and janitorial services. Acquire and maintain a working knowledge of the University’s policies and procedures regarding sexual harassment and other sexual misconduct and internal administrative procedures, as well as related, corresponding community-based services and procedures. Update outward-facing content, including on web-based platforms, as needed. Book travel and develop travel itineraries for staff. Assist with event planning (e.g., Sexual Assault Awareness Month); oversee logistics for large-scale meetings, community forums, workshops, and groups, such as reserving conference rooms, liaising with media and/or IT services, and compiling presentation materials. Act as the primary scheduling support for the SHARE Associate Director, which entails managing complex scheduling, negotiating challenging calendars, and handling varying degrees of pressure to meet objectives, as well as assist with Outlook and Zoom scheduling for the SHARE Team staff, as needed. Assist with construction and maintenance of an electronic records system in compliance with University, state, federal, and professional standards. Develop and deliver group and individualized training and support on database platforms to SHARE Team. Serve as first point of contact to the SHARE Team regarding software support. Assist with data entry, as needed. Assist the SHARE