Client Services Associate

Grade Level (for internal use): 07 The Team: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support. Responsibilities and Impact: Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P Global platforms. Participants must complete required certification exams along with a rigorous evaluation process that will test skills and capabilities. This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P Global’s Market Intelligence division. The role seeks to attract high achievers from a diverse pool of undergraduate institutions. What’s in it for you: Build a career with a rapidly growing, global company with career progression coaching. Assist market leaders and decision-makers across the Financial Services industry. Grow and improve your skills by supporting enterprise-level products and new technologies. Work in a hybrid model with two days required in the office. Thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion. Flexible work: 2-days per week at the office and 3 days WFH. What We’re Looking For: A bachelor’s degree in finance, accounting, economics, or business. Other degrees are considered, with equivalent experience and/or motivated about finance. Excellent written and verbal presentation and communication skills in English. Other languages are considered a big plus (German, French, Portuguese, Italian, etc) Ability to join a class of new hires in January 2027 Working hours: 7 am to 4 pm, 8 am to 5 pm, 9 am to 6 pm. Flexibility to occasionally work on planned weekend coverage (Saturday or Sunday, having a weekday off instead) Positive, flexible and proactive with a “can do” attitude. Relationship Management: Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry. Teamwork: Strong collaboration skills and the ability to work well with people from varying backgrounds. Communication: Strong communication and customer service skills to effectively resolve client concern About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You?

Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new,