Loan Servicing Specialist- Special Loans

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At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Receives and reviews incoming work, contacting appropriate resources as needed Reviews loan documentation for accuracy Completes validation of loan documentation, reports, and/or systems Documents missing, incorrect, or incomplete documents and/or data Performs data entry and/or enters loans into the appropriate systems Resolves customer or associate inquiries as necessary and communicates when applicable Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions Works under limited supervision following established guidelines and procedures Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

High School Diploma or GED Two (2) years of banking or related work experience Applicants will be expected to pass any assessment associated with the position Preferences Knowledgeable of loan operations activities Skills and Competencies A bility to interpret and ensure compliance with applicable rules, regulations, and industry guidance Data entry and typing skills Proficient in Microsoft Excel and Word Strong time management Strong written and verbal communication skills Complete equity loan modifications and process all required updates through final completion. Training Hours: Monday-Friday 7:30am-4:30pm Following Training: 40 hours Monday-Friday between 7am-5:30pm This position requires a six-month onsite training period. After training, employees who meet performance expectations may be eligible for a flexible work schedule. This position is intended to be onsite, now or in the near future . Associates will have regular work hours, including full days in the office three or more days a week.  The manager will set the work schedule for this position, including in-office expectations.       This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most