Regulatory Response Analyst, Trust & Safety (6 months Fixed-Term contract)

About the team The Regulatory Response team aims to ensure the safety of our users on the platform by responding to varying levels of escalations. As a Regulatory Response Analyst based in Singapore, you will be on the front line coordinating our response to major global Trust & Safety pressing regulatory incidents.

Responsibilities - Investigate reported incidents across multiple channels for TikTok and coordinate our response to global partners inquiries. This could be a time critical response to a critical government regulatory report, a safety related matter raised by our Community Partner Channel or a trending challenge that may pose harm to our community of users - Coordinate across various global cross-functional teams including Public Policy, Legal, Product and Engineering, among others to handle and respond to crisis; - Analyse incident trends, systems and data to develop improvements to the overall incident processes and drive improvements across process, policy and product; - You will be expected to lead cross-functional post-mortems for major incidents and produce actionable insights; - Be comfortable, methodical and resilient; - Be flexible with global working hours and operate on certain weekends, on a rotation-basis.