L&P Future of Field Associate

Career Category Human Resources Job Description Join our team at AMGEN Capability Center Portugal , consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture. We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology. This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives. L&P Future of Field Associate LIVE WHAT YOU WILL DO The L&P Future of Field Associate will join the Learning and Development Capability Team , supporting the development, delivery, and adoption of Future of Field capabilities . This role will help enable field-facing teams through innovative learning, digital, and AI-powered solutions that strengthen capability building, improve access to insights, and support more effective customer engagement. Working closely with Learning and Development colleagues, business stakeholders, product owners, and the DevOps team, the L&P Future of Field Associate will identify business needs and translate them into clear functional requirements. The role will support the design, development, testing, validation, and documentation of solutions including AI-powered tools, workflow automations, data integrations, and Power BI applications. Let’s do this. Let’s change the world. In this vital role you will: Support the design, delivery, and continuous improvement of Future of Field capabilities and digital learning solutions. Test, validate, and document AI features, automated workflows, Power BI applications, and other digital tools to ensure they meet business needs and deliver value. Support demonstrations and showcase MyGenius, Amgen’s in-house AI ecosystem , and other relevant digital capabilities to business stakeholders. Research emerging AI, automation, analytics, and learning technologies and contribute to Proofs of Concept that evaluate innovative ideas. Gather, analyze, and document business requirements for Future of Field and learning-related use cases, translating business needs into clear functional requirements. Collaborate with product owners, Learning and Development colleagues, field-facing teams, and technical teams to support the design and delivery of solutions. Build and maintain Power BI applications, reports, dashboards, and data visualizations that help stakeholders make informed decisions. Support process automation and data integration activities to improve efficiency, user experience, and access to relevant insights. Create and maintain functional designs, process flows, system interface diagrams, technical specifications, and supporting documentation. Participate actively in Agile ceremonies, including stand-ups, sprint planning, reviews, and retrospectives. Contribute to the adoption, communication, and ongoing enhancement of digital solutions across the Future of Field ecosystem. WIN WHAT WE EXPECT OF YOU We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a curious, collaborative, and business-oriented professional with an interest in Learning and Development, field capabilities, artificial intelligence,