Senior Business Analysis Consultant - Remote

Senior Business Analysis Consultant - Remote at UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a Senior Business Analysis Consultant to support project management operations, process administration, queue management, reporting, and delivery coordination across multiple business systems. The ideal candidate is highly organized, collaborative, adaptable, and comfortable working across multiple tools, teams, and priorities in a fast-paced environment. This individual is a solid problem solver, creative thinker, and data-driven professional who thrives in an environment where priorities shift quickly and success depends on maintaining accurate information, coordinating across stakeholders, and driving projects forward. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Manage multiple concurrent projects and operational initiatives in a fast-paced, dynamic environment, adapting to changing business priorities while ensuring deliverables remain on track Organize, maintain, and reconcile accurate project, operational, and resource information across multiple project management, reporting, and business systems to ensure data consistency and visibility Manage and monitor assigned work queues, ensuring requests are reviewed, prioritized, routed, updated, tracked, and escalated appropriately while meeting established service levels and delivery expectations Coordinate project activities across internal business partners, technology teams, vendors, and external stakeholders to facilitate effective communication, alignment, and timely execution of deliverables Partner with project teams to develop and maintain project plans, monitor milestones, identify dependencies, and proactively communicate schedule impacts, risks, and mitigation strategies Support project resource planning and work prioritization by collaborating with stakeholders to balance competing demands, shifting priorities, and delivery timelines Track project risks, issues, decisions, and dependencies, ensuring they are documented, communicated, and resolved in partnership with appropriate stakeholders Create, maintain, and distribute recurring and ad hoc reports, dashboards, and status updates that provide meaningful insights into project health, operational performance, delivery progress, trends, and potential risks Utilize Power BI and other reporting tools to interpret project and operational data, identify trends, and support data-driven decision-making Ensure project documentation, governance artifacts, and operational records are complete, accurate, and maintained throughout the project lifecycle, including meeting notes, action items, status reports, and process documentation Identify process inefficiencies, data quality issues, and operational gaps, recommending and implementing