Resource Planner
Arcadis
- Location
- Atlanta, GA, United States; New York, NY, United States; Houston, TX, United States; Syracuse, NY, United States; Columbus, OH, United States; Tampa, FL, United States; Chicago, IL, United States; Phoenix, AZ, United States; Hanover, MD, United States; Novi, MI, United States
- Work model
- On-Site
- Level
- Mid
- Posted
- 4d ago
About this role
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: The Resource Planner will drive workforce planning from the front lines, supporting pursuits and projects through identification and deployment support of talent. This role will support both Sector and Service leaders and WFP Directors to manage conflicts, drive contribution and drive data quality. The role will also be responsible for building and establishing strong networks on the ground, knowing people and capabilities. Role accountabilities:
Engage regularly with team managers to maximize billability and reliability of forecasts. Monitor and actively manage the demand market-place, owning demand within remit while also supporting the wider network with requests that may otherwise be missed. Own the quality and accuracy of the 12-week look ahead for team managers within remit. Proactively engage team managers to identify work and demand that can be planned in advance for Design & Engineering. Provide regular feedback and insight from dashboards to key stakeholders to enable them to make informed decisions. Identify and recommend recruitment needs to relevant stakeholders in a timely manner. Maximize the use of soft booking and pre-planning practices. Actively support mobilization and de-mobilization of talent to projects across. Act as the primary point of contact for talent looking for new opportunities and ensure all information is documented in the system. Develop a strong understanding of the team you are aligned to sufficiently to provide strong recommendations and be known to them. Build strong and approachable relationships with pursuit leaders or project managers and support by identifying suitable resource options. Establish and maintain aa strong network with Team managers and take a solution driven approach while holding others to account. Understand how and where to engage. Identify gaps or inaccuracies in workforce planning data and seek to resolve issues. Support the onboarding of new joiners and complete profile on WFP Tags. Engage regularly with Sector and Industry leads who commonly engage with talent to understand client talent requirements. Actively manage the demand marketplace and continuously enrich workforce data. Identify and escalate supply and demand risks. Address behaviours or practices that may compromise the best outcomes for Arcadis where possible and escalate concerns appropriately. Provide early warning and visibility to Sector WFP Directors on supply gaps or oversupply. Escalate unexpected changes and leverage WFP network to find solutions. Act as the key point of contact within pursuits to find suitable talent or profiles that support sales. Identify key attributes clients are looking for and integrate into WFP Tags to maximize value. Support the prioritisation of top tier clients or major opportunities. Act as the point of contact for Tier 3-4 client teams
Qualifications & Experience
Experience in workforce planning, resource planning, deployment coordination or similar operational planning roles within the AEC or related professional Services Industry. Deep understanding of workforce analytics and forecasting, including how demand signals, forecast accuracy and billability influence deployment decisions. Strong collaboration and stakeholder management skills, with the ability to build strong relationships with Team Managers, Project Managers, Pursuit Leaders, Account Leaders and Talent Acquisition partners while maintaining appropriate challenge and accountability. Knowledge of regional talent trends,