Commercial Lending Servicing Specialist

About this role: Wells Fargo is seeking a Commercial Lending Servicing Specialist In this role, you will: Provide servicing activities for low to moderately complex commercial products Coordinate all aspects of resolving open customer service issues and interact with internal and external customers Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements Evaluate and upload data into the systems of record Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications Serve as an escalation point in the resolution of client issues Provide guidance and training to peers Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements Required Qualifications: 6+ or more years of commercial loan servicing, syndicated loan operations, agency servicing, bilateral loan administration, trade settlement, or comparable experience demonstrated through work experience, training, military experience, or education. Demonstrated end-to-end experience administering complex commercial loan transactions. Experience reviewing and interpreting commercial credit agreements and related servicing documentation. Experience resolving complex loan, cash, payment, lender-position, documentation, reconciliation, or system exceptions. Experience with Agency, Member, syndicated, participation, or bilateral loan structures. Experience performing transaction quality reviews, control checks, or operational risk assessments. Experience providing technical guidance, work direction, training, or coaching to other servicing employees. Demonstrated ability to coordinate issue resolution across multiple business, operations, risk, or control teams. work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, education Desired Qualifications: Exposure to syndicated loans, agency loans, bilateral loans, participations, trade settlements, or foreign loan originations. Basic understanding of commercial loan documentation and the loan lifecycle. Experience with Loan IQ or another commercial loan servicing platform. Experience working with service requests, work queues, transaction trackers, or workflow-management tools. Basic reconciliation, accounting, or cash-processing knowledge. Experience supporting loan modifications, account maintenance, funding, payments, or rebooking. Proficiency in Microsoft Excel, Word, and Outlook. Ability to research problems and distinguish between routine matters and issues requiring escalation. Ability to manage multiple priorities in a deadline-driven processing environment. Ability to work independently after receiving instructions and collaboratively within a team. Job Expectations: Administer or provide technical oversight for complex Agency, Member, syndicated, bilateral, participation, and related commercial loan transactions. Review and interpret complex credit agreements, amendments, assignment documents, funding notices, fee provisions, servicing instructions, and related legal or operational documentation. Translate contractual servicing provisions into required operational actions, validations, system updates, payment activities, controls, and stakeholder communications. Lead the resolution of complex or escalated transaction inquiries