Ms Core and Cloud PS Specialist

Our Exciting Opportunity! 
   This Job Role is responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require a Second Level Operations support. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.   Please note that this role requires travel to Saudi Arabia for six months to support business needs.    You will: •    Ensure Technical Authority Support Activities, Incident Management, preventive maintenance and performance management •    Assist with Problem Management and support in project activities •    On regular base covering the 7x24 Call-out responsibility •    Handles from reception until closure of the Trouble Tickets and Service Requests from customer and assure the time restoration within SLA.  •    Participate in the creation / updating of the procedures and the Technical Instructions in order to be in line with the technical standards in force. Provide support in improving technical procedures. •    Coordination and training of new team members if nominated to perform this activity by the direct manager. •    Experiences and continuous self-improvement in Telecomunication and related activities within the project. •    Generate scripts or any other program required in daily activities.   To be successful in the role you must have a t least 5 of the following:   •    Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent •    Good level of English •    5G Telco Cloud Infrastructure (NFVI, Edge) is a plus •    Excellent understanding of PS and EPC architectures (2G/3G/4G) •    Proven knowledge and work experience with PS 5G equipments •    Linux operating system commands   •    SIGTRAN protocol stack and troubleshooting  •    Understanding of IP routing protocols and MPLS will be a plus. General competence: 
   •    Be able to work independently and proactively •    On-call 24x7 availability in a team rotation system •    Flexible and responsive •    Open approach to solving problems •    Methodical approach to work •    Must be able to work to tight timelines. Perks:   
    We understand that your happiness and success go hand in hand. That's why we have a wide array of employee benefits and perks that not only cater to your needs but extend their warmth to your family. We are a workplace that embraces the value of work-life balance, where your personal life is revered and respected. Our innovative work environment is designed to be hybrid, family-friendly, and flexible, ensuring you have the freedom to thrive in both your professional and personal spheres.   Here are some of our benefits:   •  25 + vacation days and additional 2 days off per year for personal time •  Flexy time and hybrid ways of working, with additional support for home office from the company •  Medical subscription for you and your close family •  Life and accidents insurance coverage •  Flexible benefits monthly budget and 1000+ offers to choose from (gym, meal vouchers, travel, pension, retailers vouchers, personal development classes, gifts and many others) •  Short and long term variable pay plans available company wide.   Other programs:   •  rewards and recognition program to appreciate and be inspired by others •  refer a friend and choose to work with those close to you                                                                                                                                                                                                                                                           • internal communities of CSR Volunteers and sports teams