Business Analyst - PA26AUTRQ3136

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Business Analyst – Role Profile Role Purpose The Senior Business Analyst works collaboratively across business and technology teams to analyse, design, and deliver process and system improvements. Operating within a hybrid transformation environment, the role plays a key part in defining requirements, optimising workflows, supporting intelligent automation initiatives, and ensuring high-quality delivery through structured testing and stakeholder engagement. The role supports strategic transformation programmes across the business, including operational re-engineering, service enhancement, capacity creation, automation delivery, and the adoption of AI-powered solutions across the full trading and operational lifecycle. In addition to supporting AI and automation initiatives, the Business Analyst is expected to utilise AI-enabled tools and techniques to accelerate business analysis, process discovery, requirements gathering, documentation production, testing activities and overall delivery execution while maintaining governance, quality and compliance standards.

Requirements & Analysis Engage with stakeholders to gather, analyse, validate and document business requirements. Produce clear and structured documentation including Process Design Documents (PDDs), user stories, acceptance criteria, business cases, use cases and process maps. Analyse current business processes to identify inefficiencies, risks and opportunities for optimisation, automation and AI adoption. Evaluate new technologies, automation opportunities and AI capabilities, ensuring strong business cases and measurable benefits. Act as the bridge between business teams, technology teams, data teams and operations functions. Leverage AI-powered analysis tools to accelerate requirements gathering, documentation creation and impact assessments. Apply data-driven analysis techniques to identify opportunities for process improvement and business value creation. Process & Workflow Design Own the definition and design of future-state operating models and workflows. Model business processes using Business Optix or equivalent process modelling platforms. Facilitate workshops, interviews and discovery sessions with stakeholders across multiple business functions and locations. Ensure all process changes follow appropriate governance, change control and documentation standards. Take ownership of process and tool design on behalf of business stakeholders and secure approval. Automation, AI & Agentic Capabilities Support the design and delivery of RPA and intelligent automation solutions. Collaborate with technical teams to integrate AI, Machine Learning, LLMs, VLMs and Agentic AI capabilities into business processes. Identify opportunities to leverage AI for decision support, document processing, workflow orchestration, knowledge management and conversational experiences. Elicit, document and validate requirements for Agentic AI solutions, including governance controls, escalation paths and human-in-the-loop processes. Support the design of digital workers and multi-agent workflows that automate end-to-end business processes. Work closely with Automation Developers, AI Engineers and Solution Architects to translate business needs into scalable solutions. Maintain awareness of emerging automation and AI technologies and assess their applicability to business challenges. UAT Ownership Create and manage the full UAT lifecycle, including test strategies, plans, scripts and acceptance criteria.