HR Ops Coordinator

#WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the   power   to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.   Sitting within the vibrant, agile-focused EMEA HR Operations function, the  HR Co-Ordinator , based in Poland, is the first point of contact for HR queries and plays a key role in supporting the efficient delivery of HR services to the business and wider People team. As part of the EMEA HR Operations Team, you will provide administrative and coordination support across the full employee lifecycle to employees predominantly in Poland, as well as Hungary, Czech Republic and Germany, ensuring a smooth and positive employee experience.   Working within a busy and fast-paced environment, you will manage day-to-day HR queries through our ticketing system, ensuring requests are handled promptly and within agreed service levels. You will support core HR processes such as onboarding, offboarding, and employee changes, while maintaining accurate employee records and data across HR systems.   As part of a team going through an exciting period of change, you will help shape the ongoing improvement of HR processes by spotting opportunities to enhance efficiency and service delivery. This role offers great exposure to a wide range of HR activities and is an excellent opportunity to build a strong foundation in HR operations.   What will you do:

Be the first point of contact for HR queries from employees and managers across Poland and the wider EMEA region via the AskHR Salesforce ticketing system, Deliver a high-quality employee experience by responding within agreed SLAs and ensure effective queries resolution or, where needed, escalating to the relevant specialist team, Coordinate the triaging and escalation of HR queries across other HR functions, including Payroll, Total Rewards, IT, and HRBP teams, to ensure a seamless and consistent HR service for the business, Manage data change tickets and job requisition requests in line with internal process, partnering with HRBPs, Compensation, Finance, and the HR Data Team to ensure accurate and timely processing, Contribute to accurate HR data through regular reporting, data validation, and system updates, partnering with the HR Data team on regular data audits, Keep HR systems (e.g., employee records, trackers, ticketing tools, local third-party systems) in line with defined processes and SLAs, Support core HR lifecycle processes, including onboarding, offboarding, reference checks, and employment changes, working closely with TA Ops, HR Data, Tech, and Facilities teams, Support leave, absence, and time tracking administration, as well as HR-to-Payroll month-end processing and approvals, Support T1 benefits queries, Bring together face-to-face employee sessions, such as onboarding induction, Take part in scheduled audits and data quality checks to ensure compliance with statutory, data protection, and internal requirements, Help keep the maintenance and communication of HR policies and procedures for Poland and the wider EMEA region in line with changes in local legislation, Keep accurate and up-to-date employee records in line with data protection and company standards, Support to the EMEA HR Operations Manager and wider People team, including maintaining organisational charts, headcount files, and census reports, Bring ideas to process improvements by spotting insights and trends, and getting involved in continuous improvement initiatives across the team.

Employment contract (12 months FTC), Multisport card