Director of Business Operations
Legora
- Location
- New York City
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Posted
- 2h ago
Skills
About this role
About Us
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. We are open to applications for NYC, Stockholm, and London.
The Role
Legora is going from ~250 people to roughly 1,600 inside a year, across 20+ locations and every time zone. The operating model has to change as we become an enterprise — and someone has to own the engine that keeps the whole company coordinated as it 7x. This is that role. As Director of Business Operations you will build a company, make sure Legora runs and that we move in the same direction, by owning Legora's coordination engine: the operating model and planning cadence, the company-wide metric tree, the decision-rights framework, cross-functional integration, and the business systems the company runs on. You bring a sharpened analytics lens to how the company plans and reviews its own performance, partnering across the org to drive the MBR and QBR cadence. You lead and build the Business Operations team, you partner with the C-suite, CEO office and Operations Special Projects and PMO team , and you report to the VP of Operations. This is a build-and-run leadership role at the same time — you are standing the function up while it already carries load. What You’ll Do Own the operating model end to end: how direction is set, how it cascades to every team, how decisions get made and escalated, and how alignment is held between quarterly beats. Design and run business review business review OKR (or similar) and planning cadence, the company-wide metric tree, and the operating rhythm that turns exec bets into coordinated, tracked execution with an focus on analytics, partnering across the org to drive the MBR and QBR cadence. Your closest partners are Analytics (Product), Finance FP&A and CEO office. Translate metric-tree analysis into business cases that inform company bets and investment decisions. Define and hold the decision-rights framework — who owns what, what escalates, and how fast it moves. Partner with internal communications across 20+ locations — top-down framing and the bottom-up loop that keeps leadership honest. Own the business systems backbone — Notion, Slack governance, knowledge management, tooling and keep it agent-ready. In close partnership with IT. Build and lead the Business Operations team (operating-model and systems roles), and absorb and build out the steady-state operational layer as Legora grows. What You Bring 15+ years combining analytical rigor with hands-on operating work — consulting/banking into an operator seat, or an equivalent path — including time leading people. A track record running company-wide planning (OKRs, metric trees, operating cadence) at 1000+ people, ideally through hyper-growth. Strong