Distribution Instructor III - Workforce Development Transmission Training - Reading-Pottsville Pk

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00 About the Opportunity FirstEnergy is seeking a qualified Distribution Instructor III or IV to design, develop, deliver, and evaluate technical training for Distribution Design employees and related operational groups. This position requires strong distribution design experience, working knowledge of Distribution Design Studio (DDS), SPANS, CREWS, GIS View, and FirstEnergy Distribution Standards, and the ability to promote safe, compliant, and consistent work practices across the organization.

Design, develop, deliver, and evaluate classroom, virtual, and hands-on training for Distribution Design employees and other operational personnel. Provide instruction on DDS, SPANS, CREWS, GIS View, FirstEnergy Distribution Standards (single-phase, three-phase, overhead, and underground), and associated business processes. Develop and maintain lesson plans, job aids, practical exercises, assessments, and evaluation tools aligned with current design processes. Conduct training needs analyses and job task analyses to identify capability gaps and recommend training solutions. Evaluate learner performance through written assessments, practical demonstrations, system-based exercises, and job-related scenarios. Collaborate with Distribution Design, Engineering, Operations, Safety, IT, and subject matter experts to maintain accurate and consistent curriculum. Support implementation of new tools, procedures, standards, and process changes affecting Distribution Design work. Maintain accurate training records, completion data, and learner feedback in appropriate learning and business systems. Promote a safety-focused culture and model behaviors that support operational excellence, customer service, accountability, and continuous improvement.

Distribution Instructor III Qualifications Distribution Designer experience, or equivalent experience performing distribution design work in an electric utility environment. Working knowledge of DDS, SPANS, CREWS, GIS View, and FirstEnergy Distribution Standards. Ability to interpret and explain distribution design procedures, technical documentation, design standards, and business system workflows. Demonstrated ability to train, coach, mentor, or provide feedback to employees at varying levels of experience; prior formal training or instructional experience is preferred but not required. Strong communication, presentation, facilitation, and interpersonal skills. Ability to develop technical training materials and translate complex design processes into clear learning content. Proficiency with Microsoft Office tools and ability to use learning technologies, reporting tools, and business systems. Commitment to safety, compliance, customer service, accountability, and continuous improvement. Associate degree or equivalent experience and 4–6 years of relevant instructional, technical, operational, distribution design, or workforce development experience. Distribution Instructor IV Qualifications Meets all Distribution Instructor III qualifications. Associate degree required; advanced degree preferred, or equivalent experience, and 7–10 years of relevant instructional, technical, operational, distribution design, or workforce development experience. Advanced proficiency in DDS workflows,