Facilities Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    We are looking for a Facilities Manager for our Integrated Facility Management business line on our Amazon account dedicated team.

Purpose The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the role holder will be the person responsible for service delivery at specified locations, measured by contractual KPIs or SLAs. The role has functional accountability for an assigned sector of Client Sites, with responsibility for all aspects of client and tenant satisfaction. The FM works directly with the local client to ensure thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve required standards. Once developed, the FM oversees the implementation of all approved initiatives and programs by managing and coordinating the efforts of the FM team (including direct reports, service providers, contractors, and building employees) to achieve goals. The FM represents Jones Lang LaSalle in the local and regional business and real estate community to promote Jones Lang LaSalle's reputation and capabilities to prospective tenants and clients. What this job involves Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.) Preparation and distribution of Quarterly/Annual Business Review (QBR/ABR) information to client's satisfaction Procurement of goods and services for client's buildings utilizing Jones Lang LaSalle sourcing teams Hold regular meetings with Landlord, ensuring that terms of lease are being provided to client (e.g. external maintenance, central plant management) Space evaluation and planning, updating of floor plans using client's architect partners Responsibility for meeting KPIs and SLAs defined within the contract Project Management during built-out phases, liaising with architects/landlords, organizing work schedules Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles Site Inspections (with other members of Facility Team): daily cleaning, heating, ventilation, air conditioning, landscaping (when present) Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues Establish and operate the information systems necessary for effective scheduling and recording of contract work Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.) Negotiate, renegotiate and maintain contracts with vendors in alignment with the procurement team Planning and budgeting of internal fit out works and technical installations Purchasing of furniture, organization of internal departmental office/space moves Manage a team of receptionists and an Office Services Coordinator/Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices (roles not present on every site) General administration of department (holidays, training,