Business Management Analyst, AVP

Job Title: Business Management Analyst, AVP Location: Mumbai, India Corporate Title: AVP Role Description We are looking for an expert and forward-thinking Data Scientist/Expert to shape and deliver strategic COO initiatives, operating model improvements and process excellence priorities across the Private Bank. Role requires understanding the project requirement & the process flow to arrive at the automation solution and its implementation, final delivery of the complete solution back to business to significantly reduce operational risk & enhance efficiency. The Private Bank Operating Model team sits within the global Private Bank Chief Operating Office. Our mission is to ensure a holistic view of the Private Bank’s operating model across client service, organizational structure, operations, and technology infrastructure, delivering measurable value and supporting strategic transformation across the business. The function owns the PB mandates for enterprise process management governance and oversight, process and service excellence, and strategic COO initiatives to drive overall operational excellence.  The Process and Service Excellence capability links the overall PB strategy to client journeys, product offering, IT platforms and organisational set-up by ensuring end-to-end process design, cost transparency and clear ownership. We work closely with Process Owners, Transformation, Front Office, COO, Operations, IT and control functions to identify pain points, drive accountability, align stakeholders and deliver sustainable process, service and operating model improvements.  What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support the delivery of Process Excellence and Operating Model transformation initiatives by partnering with Business, Operations, Technology, and COO stakeholders to improve efficiency, control, and client outcomes. Leverage data analytics, visualization tools, and self-service dashboards to generate actionable insights, support decision-making, and enable data-driven management reporting. Assist in identifying, evaluating, and prioritizing automation, AI, and digital transformation opportunities through process assessments, benefit analysis, and business case development. Apply AI-first thinking and structured problem-solving approaches to reimagine processes, reduce manual interventions, improve productivity, and enhance operational resilience. Support the design, testing, implementation, and monitoring of automation solutions, including workflow automation, reporting solutions, AI-powered use cases, and process optimization initiatives. Collaborate with cross-functional stakeholders to gather requirements, track deliverables, obtain sign-offs, and ensure successful execution of strategic and operational improvement projects. Utilize data science and analytical techniques to identify trends, root causes, risks, and efficiency opportunities, translating complex findings into clear business recommendations. Support governance, change management, and project reporting activities by maintaining documentation, monitoring milestones, managing automation repositories, and ensuring effective adoption of new solutions. Provide ongoing support through troubleshooting, user training, knowledge sharing, and continuous improvement activities to maximize value realization from automation and AI-enabled solutions. Your skills and experience Essential Skills Strong foundation in Artificial Intelligence, Machine