Business Transformation Manager

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com .

Health and Life Insurance Accenture days, 3 additional vacation days On site doctor Birthday leave Internet reimbursement We are seeking a Business Transformation Manager to lead operational excellence, process improvement, and transformation initiatives across client operations. This role will drive strategic projects, improve business performance, implement automation solutions, and support continuous improvement efforts that deliver measurable results.

Lead business transformation and operational excellence initiatives aligned with client and business goals. Identify opportunities to improve productivity, quality, customer experience, and operational performance. Develop and implement process improvement programs using Lean, Six Sigma, and continuous improvement methodologies. Design and support automation and process optimization solutions. Partner with delivery teams, business leaders, and clients to drive transformation initiatives and achieve business outcomes. Conduct operational assessments and monitor key performance indicators (KPIs) to ensure sustainable improvements. Promote innovation, best practices, and Design Thinking methodologies across teams. Coach and support stakeholders on continuous improvement initiatives and change management activities.

Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Equivalent experience will also be considered. Lean Six Sigma Black Belt. Minimum 8 years of experience in business transformation, Sales, operational excellence, process improvement, consulting, or operations management. Minimum 3 years of experience leading transformation or continuous improvement initiatives. Experience managing cross-functional projects and working with senior stakeholders. Strong knowledge of Lean, Six Sigma, Process Improvement, and Operational Excellence methodologies. Experience implementing automation or business process optimization initiatives. Advanced English proficiency (written and verbal).

Experience in Shared Services, BPO, Global Business Services, or Consulting environments. Experience with automation, digital transformation, or process reengineering projects. Project Management certification (PMP, Agile, Scrum, or equivalent). What Success Looks Like Deliver measurable improvements in operational performance, productivity, quality, and customer satisfaction. Lead complex transformation initiatives from strategy through implementation. Build strong partnerships with clients and business leaders. Drive innovation and continuous improvement across the organization. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with