Product Operations Specialist

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.

We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team in Mountain View, CA. This role bridges the gap between our Product/Engineering teams and our Operations/Field teams. You will own optimizing, and developing mechanisms that enable product operations to scale our operational footprint. This role is based full-time in our Mountain View office.

• Process Design and Scalability: Partner closely with Program, Engineering, and Ops to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.

• Feedback Loop Management: Own the feedback loop between Field Ops and Product & Engineering, translating operational needs into actionable product and engineering requirements.

• Feature Deployment & Validation: Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment.

• Cross-Functional Collaboration: Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption.

• Operational Excellence: Focus on driving attention to detail and timeliness in product deployment and operational workflows.

• Performance Monitoring: Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders.

• Stakeholder Communication: Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams.

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