Facilities Information System Manager

USD 90000 - USD 125000 - yearly Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal is looking for a Facilities Information System Manager! In this role, you will manage all aspects for the NBCU Enterprise Integrated Workplace Management System (IWMS) and related connected Information Systems. The IWMS is a core technology platform for NBCU enabling workforce labor scheduling, space management, move management, inventory, asset management & purchasing functions. You will work closely with business units through the company documenting business processing, mapping system configurations and architect system data repositories to drive reporting for decision making and day to day operations. What You’ll Do: Serve as the primary administrator for the Archibus Integrated Workplace Management System (IWMS), overseeing system configuration, functionality, security, user permissions, and access levels domestically and internationally. Configure, program, test, validate, and deploy system enhancements while ensuring reliable performance across domestic and international locations. Design, map, and maintain system fields, workflows, integrations, and business rules that support Facilities operations and enterprise business processes. Ensure data integrity, system stability, and optimal platform performance through ongoing administration and continuous improvement. Partner with the hosted solution provider to define business requirements, prioritize enhancements, coordinate system upgrades, manage customizations, and resolve application issues. Lead user acceptance testing (UAT), quality assurance activities, and production deployments for system releases. Evaluate new technologies and functionality that improve Facilities operations and user experience. Develop and deliver user training, documentation, and ongoing support to maximize adoption and effective utilization of the IWMS. Meet regularly with Facilities staff, business partners, vendors, and stakeholders to gather feedback, identify improvement opportunities, and optimize the overall user experience. Design, implement, and continuously improve Service Level Agreements (SLAs), workflows, and business processes within the IWMS to support consistent service delivery across business units. Partner with Office Services to support space management, occupancy planning, and employee move management. Collaborate with the Maintenance, Repair & Operations (MRO)