Lead Field Sales Operations Analyst (Revenue Operations Analyst)

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Join a global, fast-moving Field Sales Operations team that acts as the operating system behind the number. The Field Sales Operations Analyst is a trusted partner to sellers and sales leadership and the connective tissue into corporate operations, finance, compensation, and systems teams. This is an office role to be based in USA or Canada.

The mission: enable Field Sales to exceed revenue goals through accurate forecasting, clean data, and operational excellence that drives seller productivity. You will turn messy, real-time GTM data into decisions—running forecast and pipeline inspection, governing opportunity ownership and routing, keeping segmentation and quota data clean, and using AI to automate the busywork so leaders can act faster.

Reporting into Field Sales Operations leadership, this role operates in a dual-capacity model: supporting both regional field execution and global Business Unit priorities. In the field-facing capacity, the analyst provides day-to-day operational support and analysis to a Sales VP/leader and their teams across an assigned coverage area (e.g., US Public Sector, Canada, LATAM). You will own recurring operational cadences, resolve field-execution blockers, and drive process excellence in partnership with the broader Field Ops, PMO, and Center of Excellence functions. In parallel, the analyst supports a designated Worldwide Business Unit and BU Leader by enabling global reporting, business performance visibility, process consistency, and alignment across regions.  Success requires the ability to balance local sales execution needs with the broader strategic priorities of the global BU.

A critical success factor is the ability to provide fast,