Senior Workplace Specialist (Workplace Experience & Event Support)

Senior Workplace Specialist (Workplace Experience & Event Support) Full-time State/Province: Kowloon Business Group: DCS Legal Entity: AECOM Asia Company Limited Business Line: B&P - Buildings & Places Work Location Model: On-Site Operating Group: International Primary Location: HK - Cheung Sha Wan - 83 King Lam St Company Description At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world. Here, you will have freedom to grow in a world of opportunity. We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future.

Job Summary: The Senior Workplace Specialist is responsible for delivering an exceptional workplace experience by overseeing office operations, facilities management, employee onboarding and offboarding, workplace services, and event support. This role serves as a key liaison between employees, business lines, workplace service providers, and facility contractors to ensure a safe, efficient, and engaging work environment aligned with AECOM's operational and employee experience objectives.

Workplace Experience & Event Support Collaborate with Business Lines, Employee Engagement (EE) teams, Connect Teams, and other internal committees to maximize the utilization of office spaces. Coordinate meeting rooms, collaboration spaces, and event venues to support business events, employee engagement activities, and corporate initiatives. Proactively identify opportunities to enhance workplace experience and employee satisfaction. Front of House Operations Oversee daily Front of House operations, including reception services and visitor management. Ensure a professional, welcoming, and customer-focused experience for employees, visitors, and clients. Develop and implement service improvements to enhance workplace hospitality. Cleaning & Workplace Hygiene Manage office cleaning services and pest control programs. Conduct regular service reviews and inspections to ensure workplace cleanliness and hygiene standards are maintained. Coordinate corrective actions with service providers and stakeholders as necessary. Facilities & Maintenance Management Coordinate and oversee all office maintenance activities and facilities-related services. Manage relationships with