Director – Consumer Acquisition and Engagement, Product

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director – Consumer Acquisition and Engagement, Product About the job    Our Purpose  We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.  Job Title Director – Consumer Acquisition and Engagement, Product Overview Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. We work side by side with our clients as a key lever to help grow their business through innovative, scalable, and technology-enabled solutions. Within the Services organization, Consumer Acquisition & Engagement places Mastercard at the heart of our customers’ B2C and B2B lifecycle management strategies. We help our customers acquire, engage, and retain consumers through end-to-end services, platforms, and marketing solutions.

The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Director – CA&E Products for LAC to be responsible for scaling Mastercard's Offers business as a foundational capability while helping shape and build the long-term Commerce Media ecosystem in the region. This role will shape regional growth by identifying market opportunities, defining differentiated product narratives, and enabling market teams with scalable product strategies. The Director will serve as a senior strategic partner across regional and global product, sales and market teams to accelerate adoption and business impact. The ideal candidate will work at the intersection of loyalty, digital marketing, media, data, merchant engagement, and payments, partnering with issuers, merchants, advertisers, and internal Mastercard teams to create measurable value for all stakeholders. This individual should be equally comfortable driving executive-level strategy, influencing cross-functional stakeholders, and translating market and client needs into compelling growth opportunities. It’s also important that the candidate brings Product Management skills, such as Strategic & Business skills, product execution, KPIs performance management, leadership and collaboration skills, Customer & innovation, Technical & analytical Key Responsibilities - Drive regional growth by leading the Product strategy for CA&E solutions across LAC, with a focus on Marketing, Personalization, and data-driven customer engagement capabilities. - Act as the regional subject matter expert on media, digital marketing, and customer engagement trends, including media planning, audience targeting, campaign orchestration, and performance optimization. - Bring strong