Partner - Enterprise Risk Advisory 1

Partner - Enterprise Risk Advisory Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Senior Delivery Leader, Risk Advisory Managed Services Role Overview We are seeking an accomplished and strategic delivery leader to lead the end-to-end delivery of our Enterprise Risk Consulting business. This role is responsible for overseeing the successful execution of complex, knowledge-intensive advisory and managed services engagements, ensuring exceptional client outcomes while driving operational excellence, innovation, and profitable growth. The ideal candidate brings significant experience leading large-scale advisory or consulting delivery organizations within a Big 4 consulting firm, a Global Capability Center (GCC), Global Business Services (GBS) organization, or a Center of Excellence (CoE). They will have successfully managed multidisciplinary teams delivering risk advisory, governance, compliance, controls, internal audit, regulatory, or other knowledge-based services beyond transactional operations. As a member of the leadership team, this individual will build a high-performing delivery organization that is future-ready, technology-enabled, AI-powered, and capable of scaling across multiple solutions and industries.

Delivery Leadership Own the overall delivery strategy and execution for the Enterprise Risk Consulting portfolio. Ensure consistent delivery excellence across client engagements while meeting quality, timeliness, commercial, and contractual commitments. Establish governance frameworks, delivery standards, operating rhythms, and performance management mechanisms across engagements. Drive client satisfaction through proactive risk management, issue resolution, and continuous service improvement. Operational Excellence Deliver against key operational and business KPIs including: Service quality Client satisfaction SLA/KPI adherence Productivity Utilization Gross margin Delivery efficiency Continuously improve delivery processes through standardization, automation, lean practices, and data-driven decision-making. Build scalable delivery models capable of supporting growth across multiple service lines. Workforce Planning & Talent Leadership Own workforce planning, capacity management, and staffing across the managed services portfolio. Ensure optimal resource allocation balancing client needs, utilization, employee development, and business priorities. Lead the hiring strategy in partnership with Talent Acquisition to build high-quality, future-ready teams. Build strong succession pipelines for critical delivery and leadership roles. People Development Lead, mentor, and develop delivery managers and consulting teams. Drive career progression, performance management,