Software Engineer

About this role: Wells Fargo is seeking a Software Engineer to support the development, enhancement, and operation of enterprise observability platforms that provide monitoring, logging, tracing, alerting, and dashboarding capabilities across cloud and on-premises environments. The engineer will contribute to platform reliability, automation, and user adoption by partnering with application, infrastructure, and SRE teams. This role requires hands-on experience with observability tools, platform support, automation, and operational excellence, while helping scale observability services and improve the developer experience across the enterprise. In this role, you will: Design, develop, and maintain observability solutions including dashboards, alerts, metrics, logs, and traces. Implement and support observability tools such as Grafana, Prometheus, Splunk, Datadog, Dynatrace, AppDynamics, OpenTelemetry, or similar platforms Partner with application, infrastructure, SRE, and cloud engineering teams to establish observability standards and best practices. Automate observability onboarding, dashboard provisioning, and monitoring workflows using scripting and Infrastructure as Code. Analyze system performance, identify bottlenecks, and recommend optimization opportunities Support incident management activities by providing operational insights and root-cause analysis Contribute to observability governance, documentation, and adoption initiatives.

2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in Site Reliability Engineering, Platform Engineering, Application Support, DevOps, Cloud Operations, or Observability. Working knowledge of monitoring, logging, tracing, and alerting concepts. Experience with at least one observability platform such as Grafana, Splunk, Dynatrace, Datadog, AppDynamics, New Relic, or Elastic. Knowledge of cloud platforms (Azure, AWS, or GCP). Experience with scripting languages such as Python, PowerShell, Bash, or similar. Understanding of REST APIs, CI/CD pipelines, and Infrastructure as Code concepts. Strong analytical and troubleshooting skills. Experience with Open Telemetry and distributed tracing. Knowledge of SRE principles, SLIs, SLOs, and error budgets. Experience with Kubernetes, Docker, and cloud-native technologies. Familiarity with Terraform, GitHub Actions, Azure DevOps, or Jenkins. Understanding of enterprise observability frameworks such as MELTS (Metrics, Events, Logs, Traces, and Security). Job Expectations: Develop and support enterprise observability platform capabilities, including monitoring, logging, tracing, and dashboarding. Build, deploy, and automate observability solutions using DevOps practices, CI/CD pipelines, and cloud technologies. Ensure applications meet observability NFRs and enterprise standards by implementing best practices and proactively identifying telemetry gaps. Posting End Date:   22 Sep 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately