HR Enablement Director

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The HR Enablement Director provides strategic leadership and execution support to advance HR initiatives through effective enablement, readiness, change management, and adoption practices. Partners across HR Centers of Expertise (COEs), HR Business Partners (HRBPs), Communications, and enterprise stakeholders to ensure HR programs, processes, and priorities are practical, scalable, and successfully adopted across the organization. Leads the development of implementation strategies, readiness plans, communication frameworks, and feedback mechanisms that connect HR strategy with field execution. Serves as a key bridge between program design and operational delivery, connecting COE strategy with HRBP execution to drive consistent adoption and business outcomes. Helps HR teams navigate change while driving consistency, continuous improvement, and successful organizational outcomes.  We offer a flexible work environment that requires an individual to be in the office 4 days per week.  This position can be based in one of the following locations: San Antonio, TX, Charlotte, NC, Tampa, FL or Phoenix, AZ.  Relocation assistance is available.

Translate association people strategies, business and workforce priorities, and HR programs into scalable implementation approaches that align with Association objectives. Establish association standards, methodologies, and deployment frameworks that drive consistent execution across HR Practitioner communities throughout the association. Lead readiness, communication, training, and adoption strategies for major HR initiatives and transformations. Develop practitioner capabilities through implementation toolkits, best practices, learning resources, and scalable enablement solutions. Ensure HR practitioners have the knowledge, resources, and support necessary to effectively execute association initiatives. Serve as the strategic integration point between COEs, HRBPs, and HR practitioner teams to ensure solutions are practical, scalable, and aligned to business outcomes. Represent HRBP and HR practitioner perspectives, including relevant business and workforce insights, during program design and implementation by identifying adoption barriers, execution challenges, and improvement opportunities. Use adoption metrics, stakeholder feedback, and operational insights to evaluate effectiveness and continuously improve enablement approaches. Facilitate collaboration across HR teams to align implementation efforts and improve consistency of delivery. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 8 years of progressive Human Resources experience, including significant experience as an HR Business Partner, organizational effectiveness consultant, HR transformation leader, or related HR disciplines. Experience translating association people strategies into scalable solutions that support practitioner effectiveness and business outcomes. Demonstrated success translating association people strategies into scalable implementation approaches that drive workforce and business outcomes. Experience leading association-wide HR program