Senior R&D Operations Specialist

We're bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can't shape the future by clinging to the past. So, we keep evolving, together.

RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain.

With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career!

In response to our ongoing AI transformation, we are looking for a Senior R&D Operations Specialist to be the person who owns, administers, and evolves the AI developer tools that our engineers depend on every day.

What we need you to do and be

Bring your ideas. Challenge ours. Grow with us.

• You will take ownership of the AI and developer tools our R&D organisation adopts — administering, configuring, and managing them at scale across 300–400 engineers

• You will monitor tool usage, costs, and anomalies, and put the guardrails in place that keep our AI tooling safe and cost-efficient

• You will research how our tools can be configured and evolved to give engineers as much freedom as possible within sensible boundaries

• You will stay current on the rapidly-changing AI tooling landscape and bring well-reasoned recommendations to the team

• You will work with vendors, internal stakeholders in R&D Operations and Business IT, and the wider engineering community to ensure we are delivering what the organisation needs

What you'll bring to the table

Our five values are our playbook. We speak up when things don't make sense. We stop doing what doesn't add value. We stay curious, back each other up, and make space for both innovation and laughter.

• Hands-on experience owning or administering at least one AI or developer tool at organisational scale — e.g. ChatGPT Enterprise, GitHub Copilot, Claude / Anthropic, Cursor, or similar

• Technical depth: you understand how these tools actually work under the hood, not just as an end user

• A self-management mindset — you take ownership, drive things forward without being told what to do, and are comfortable being the person with the most domain knowledge on the team

• Ability and willingness to build structure in an