Claims Adjuster Trainee - CST/EST

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Material Damage Claims Adjuster Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General is looking for motivated professionals to launch a rewarding career as Claims Adjuster Trainees! This is a great opportunity to build valuable skills, and grow within the insurance industry. In this role, you’ll learn how to investigate automobile accidents, gather key information such as police reports and witness statements, verify coverage, and help determine liability. You’ll play an important role in guiding customers through challenging situations with empathy and professionalism. We’re looking for candidates in the Central or Eastern Time Zone who are curious, detail-oriented, and organized, with the ability to adapt in a fast-paced environment. Strong communication skills, a willingness to handle difficult conversations, and an interest in problem-solving and investigative work will set you up for success. If you’re looking to kickstart your career, make an impact, and develop skills that grow with you—this could be the perfect opportunity! Key Responsibilities • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) • Identifies customer needs and works to meet those needs using appropriate customer service skills • Applies a basic understanding of systems and technology used within the company • Partners to determine subrogation or fraud potential and how to handle • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department • Begins recognizing and identifying body parts of a vehicle and other potential property damage Supervisory Responsibilities • This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. #LI-AS2   Skills Adaptability, Communication, De-Escalation, Goal-Oriented, Multitasking, Prioritization, Solution-Oriented, Task Management, Teamwork   Compensation Base compensation offered for this role is $22.84 - 29.57/hour and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.     Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the