Training Manager II

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives. Job Duties and Responsibilities The Training Manager II leads the teams responsible for training frontline employees and supporting corporate staff development. This role oversees the daily logistics, strategy, and delivery of training programs across two primary divisions: In-Home Services (IHS) (field installation) and Manufacturing & Distribution (M&D) (production).   Additionally, the Training Manager II acts as a strategic talent partner for corporate staff, identifying organizational needs and ensuring the successful execution of specialized training sessions and professional development workshops through direct facilitation or external coordination.

Manages, mentors, and supports a distributed team of trainers and a training supervisor across multiple geographic locations, including Denver and Phoenix Ensures that frontline teams receive high-quality, timely training focused heavily on technical skills, safety protocols, compliance requirements, and customer service standards Collaborates directly with business leaders to identify corporate learning needs and takes full ownership of the process from initial planning and scheduling to final facilitation Tracks and analyzes key performance metrics to guarantee that training programs remain effective, engaging, and directly aligned with overarching business goals Maintains modern training standards by regularly reviewing feedback, exploring innovative classroom technologies, and updating instructional delivery methods Skills, Experience and Requirements Education and Experience: Bachelor's degree or equivalent practical experience Two or more years of experience directly managing teams, with a strong preference for remote or multi-site team management   Skills and Qualifications: Possesses a proven track record of managing and motivating teams across different geographic locations Demonstrates the versatility to shift seamlessly between operational, safety-first technical training and corporate professional development Exhibits excellent communication skills alongside the ability to organize schedules, manage pre-work, and drive complex training projects across the finish line Brings a deep operational understanding of adult learning principles, facilitation best practices, and training logistics Maintains the flexibility and willingness to travel up to 50% of the time   Visa sponsorship not available for this role Salary Ranges Compensation: $83,950.00/Year - $119,900.00/Year Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .   The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.    Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair