Senior Manager, Sales Operations

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We are seeking a Senior Manager, Sales Operation s to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team. Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges. An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations.

Sales Ops Architecture & Planning Execution Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps Operational Collaboration & Tech Optimization Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence Partner with Business Systems to design, test, and deploy scalable tech solutions Team